What Our Customers Have to Say

 
 
 
  Excellent  
    
 Based on 83 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Peggy Latone 
 
2024-07-19
 
 
 Trustindex verifies that the original source of the review is Google. 
Sarah is absolutely the best! She does a great job and I feel that she really cares about keeping our pool in great shape! I highly recommend using Sarah at Family Pools!
  
 
  
 
 
 
  
 
 
 Anke Hebig 
 
2024-07-15
 
 
 Trustindex verifies that the original source of the review is Google. 
Family pools did an amazing job building a pool in just 5 weeks. Andrew is wonderful in communicating all steps and the staff is very professional.
  
 
  
 
 
 
  
 
 
 Kristen Bailey 
 
2024-07-13
 
 
 Trustindex verifies that the original source of the review is Google. 
Highly recommend Family Pools!  I truly love my pool! They made the process as painless as possible. Paul Lautenschlager, Owner, was actively involved! He ensured everything was scheduled timely . . . like clockwork!  He was always accessible if I had a question.  Max Lautenschlager's (Owner) professionalism in getting the pool started is noteworthy and really protected my property. Earl Rissler, designer, really listened to my expectations on the design to maximize the limited space and created an oasis that gave me some privacy. Julie Ehlert, Head of Sales, is the ultimate professional.  Julie and Earl were so quick and thorough with all the paperwork, and I had no issues with my HOA. Selecting the materials was easy with Julie and Earl. Andrew Schmidt, Superintendent, followed up on all the final items and helped me with the App and how to operate the items.   If you have a small space and need to maximize your privacy, they have solutions!
  
 
  
 
 
 
  
 
 
 Marisa Amato 
 
2024-07-13
 
 
 Trustindex verifies that the original source of the review is Google. 
We are from out of town, we’ve found Family Pool! It was recommended to us and Andrew has been helping us all the way through! And has been on top of our phone calls and helping us out from not being home. I would definitely recommend working with Andrew!:)
  
 
  
 
 
 
  
 
 
 Lieren Davis 
 
2024-07-09
 
 
 Trustindex verifies that the original source of the review is Google. 
Sarah has been maintaining our pool for quite some time now and does an excellent job.  She is very dependable, conscientious, and keeps our pool looking beautiful. I would expect nothing less from Family Pools - they are a great family owned pool company. I can’t say enough to commend Sarah snd Family Pools - they’re the best!
  
 
  
 
 
 
  
 
 
 Marcelle Hagood 
 
2024-07-06
 
 
 Trustindex verifies that the original source of the review is Google. 
I would like to commend Sarah for the great job she is doing keeping the chemicals balanced in our pool.  We have had no problems with algae or anything since she has been servicing our pool for almost a year now.  Thank you very much, Sarah and Family Pools!!!
  
 
  
 
 
 
  
 
 
 Mike V 
 
2024-07-02
 
 
 Trustindex verifies that the original source of the review is Google. 
Sarah does a great job every week!
  
 
  
 
 
 
  
 
 
 Kathy C. 
 
2024-06-30
 
 
 Trustindex verifies that the original source of the review is Google. 
Sarah is very pleasant & always shares a photo of our pool after she has serviced it. She also includes any chemicals she has added, too.
  
 
  
 
 
 
  
 
 
 julie claypool 
 
2024-06-30
 
 
 Trustindex verifies that the original source of the review is Google. 
We had an amazing experience with Family Pools - they really heard us & made our pool both fantastic & budget friendly! Would highly recommend them & they were true to their word -  our pool was done in the promised 90 days. Special shout out to Chris & Andrew for being there for us every step of the way!